Shipping policy

  • Given the handmade nature of our products, It takes 1-4 weeks to complete a ceramic piece (depending on design and detailing of the product).
  • Orders / Commissions between the months November and February may take few days more due to the drying and moisture conditions in cold months. 
  • Custom commission based ceramics can take from 2 weeks to 6 weeks, depending on design.
  • We ship all across India.
  • Once shipped, delivery takes 2-7 business days depending on the delivery pin code.
  • You will receive your order confirmation and a link to track the status of your order on your registered email address and phone number.
  • PLEASE NOTE: for any returns, unpacking video is a must, we are not responsible for any breakages or physical damage if the unpacking video is not provided.
  • We also allow pick ups from the studio. (For further details on studio pick-ups, please mail us at contact@abitterfeeling.com)